Privacy Policy

This website is operated by Blue Mountains Aged Care Facility. We collect and manage personal information only as needed to provide care and services, and to communicate with residents, families, and users. We handle data in accordance with applicable privacy laws and aged care regulations. Information is stored securely and accessed only by authorised staff. We are not responsible for the content or privacy practices of external websites linked from this site. By using this website, you consent to our collection and use of information as described. For full details, refer to our complete privacy policy.

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Blue Mountains Aged Care Facility is committed to protecting the privacy of our residents, families, carers, staff, and website users. We collect and manage personal information only when necessary to provide services, support care needs, and communicate effectively.

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We handle all personal information in accordance with Australian privacy laws and relevant aged care regulations. Personal data is stored securely and accessed only by authorised staff. We will not share your information with third parties unless required by law or with your consent.

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If you have any questions about how your personal information is collected, used, or stored, or if you wish to access or correct your information, please contact us.

The Blue Mountains Aged Care Committee is committed to protecting the privacy of community members, carers, professionals, and visitors who interact with our website. We understand that information shared with us may be personal or sensitive, and we handle it with care, respect, and in accordance with Australian privacy laws.

Our website may collect personal information when you contact us, join our mailing list, submit feedback, or participate in surveys and community consultations. This information can include names, email addresses, phone numbers, and any details you choose to share about your experiences or care needs. We collect this information only when it is necessary to respond to enquiries, share updates, and support community engagement.

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We use collected information to communicate with you, provide relevant resources, and ensure community input is heard and considered. Where appropriate, we may share information with Committee members or partner organisations to support our work, but only with your consent or when required for legitimate committee purposes. We do not sell or trade personal information.

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We store information securely and limit access to authorised Committee members only. If you would like to access, correct, or remove your personal information, you can contact us and we will respond promptly, in line with privacy requirements.

Our policy also explains how we handle information relating to minors and the steps we take to protect sensitive data. Our aim is to be transparent about our practices so that community members feel confident and safe when engaging with the Committee. For full details, or to request information access, please contact us through the website or by email.